You’re in the parking lot after your appointment, staring at papers you don’t understand. Again. You had three concerns. Mentioned one. The doctor said “watch for changes” but you can’t remember what changes. There’s a prescription you can’t pronounce. Your dad says his chest pain is “maybe a 2” when you know it kept him awake. Your mom insists she’s “fine” while clearly struggling. The teenager clams up about mood changes you’ve been worried about for months. Stop guessing. Start getting clear answers. CareSpeak™ teaches the exact words that make providers listen. The scripts that get results. The one technique that prevents 90% of post-visit confusion. Created by crisis communications expert Liz Smith and practicing nurse practitioner Perla Puebla, FNP-BC. We know what works because we see both sides—the boardroom and the exam room. Seven modules. Real scripts. Immediate results